Students are required to inform us of any absence or rescheduling at least 6 hours in advance. Notice received later than 6 hours will not be adjusted or postponed, Student will be charged $30/hour.
After paying for one-to-one courses, there is no refund or transfer of courses. The tuition fee for every 12 courses must be used within 16 weeks. There is no refund after 16 weeks.
Refunds are available in full, minus a $25 processing fee, if requested 48 hours before the start of the course. If requested within 48 hours, a 50% refund will be issued. Once the course has started, no refunds will be given. Any remaining balance may be converted to credit, which will be valid for one year. After one year, the credit will expire and no refund will be issued.
If you need to take a leave of absence, please notify the school at least 24 hours in advance. The teacher will record the lesson and send a link to the student after class.”